Last Updated: April 17, 2026
1. Introduction
Polar Insulation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at www.polaradvantage.com or contact us for insulation services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website.
2. Information We Collect
a. Information You Provide Directly
When you submit a quote request or contact us through our website, we may collect: your name, phone number, email address, physical address or project location, and details about your insulation project or inquiry.
b. Information Collected Automatically
When you visit our website, certain data is collected automatically through Google Analytics and Google Search Console (via Google Site Kit), including: IP address (anonymized), browser type and version, pages visited and time spent, referring website or search query, and device type and operating system. This data is used in aggregate to understand how visitors use our website and to improve our online presence. We do not use this data to identify individual visitors.
c. Lead Generation via Jobber
We use Jobber, a third-party lead management platform, to process and manage quote requests and contact form submissions. Information you submit through our forms may be stored and processed through Jobber in accordance with their own privacy practices.
3. How We Use Your Information
We use the information we collect to: respond to your inquiries and provide quotes for insulation services, schedule and coordinate service appointments, communicate with you about your project, improve our website and customer experience, and comply with legal obligations.
We do not sell your personal information to third parties.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies, primarily through Google Site Kit (Google Analytics and Google Search Console). Cookies are small files stored on your device that help us understand website traffic and usage patterns.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.
For more information on how Google uses data collected through its services, please visit: policies.google.com/technologies/partner-sites.
5. Third-Party Services
We use the following third-party services that may collect or process your information:
- Google Analytics / Google Search Console (via Google Site Kit) – Website analytics and search performance tracking. Subject to Google’s Privacy Policy.
- Jobber – Lead and quote management platform. Subject to Jobber’s Privacy Policy.
These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.
6. Data Retention
We retain personal information you provide for as long as necessary to fulfill the purposes described in this Privacy Policy, or as required by applicable law. Lead information collected through Jobber is retained in accordance with Jobber’s data retention policies.
7. Data Security
We implement reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately so we can take appropriate steps to delete it.
9. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated Date” at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
11. Contact Us
Polar Insulation
421 29th Court NW, West Fargo, ND
Phone: (701) 373-4563
Email: info@polaradvantage.com